Where can I purchase Audio products?

You can purchase Audio products from your nearest electrical store.

Does Audio products have quality approval and test certificates?

Yes, Audio products have TSE, TSEK and ISO9001 certificates. You can reach all certificates from here.

Where should I apply for installation training?

For installation training, please fill out the following form to our Technical Support and Service department for your installation training request. Our technical team will reach to you in short time.

How can I reach to Audio's call center?

You can reach to Audio’s  call center from 444 11 58 within Turkey.

What can I control in my home with Audio Smart Home?

Through smart home technology you can control your lights, curtains, blinds, television, house temperature, water, electricity, natural gas, doors and security system.

What are the advantages of Audio Smart Home?

Audio Smart Home has many advantages. Add comfort to your life while you can remotely control your lights, blinds, TV and switches. Additionally, you can save energy while remotely controlling your boiler, air conditioner, electricity, natural gas and water. You will always be informed about your security through gas and fire detectors. You can control your alarm system at all times for the security of your family.

What are the advantages of Audio Smart Home compared to other smart home systems?

Audio Smart Home systems has many advantages thanks to its easy installation, friendly user interface, technical service support and product quality.

Can I control my home with mobile phone or tablet with Audio Smart Home?

Yes. Even while you are away, you can control your home with Audio Smart Home application from your mobile phone or tablet.

Where can I download the application of Audio Smart Home?

You can download Audio Smart Home application to your mobile phone or tablet from Google Play Store or Apple App Store.

Can I manage my own scenarios with Audio Smart Home?

Yes. Users can manage their own scenarios with Audio Smart Home. There is no need for technical assistance or additional payment. There are 6 types of scenarios in Audio Smart Home. Home In, Home Out, Night, Holiday, Custom 1 and Custom 2.

Does Audio Smart Home has smart home, security and video conference features?

Smart home, video conference and alarm system is built in Audio Smart Home. Audio Smart Home has everything you need for your security. You can control your alarm and video conference with your door. Audio Smart Home has everything you need for your security, comfort and energy saving.

What type of buildings are suitable for Audio Smart Home?

Audio Smart Home is suitable for any kind of building structure. Since Audio’s system works independently from the building, it can be easily used by 1 or 1000 houses.

What kind of electrical wiring is suitable for Audio Smart Home?

Audio Smart Home system works in normal electricty wiring or KNX wiring.

What type of cable is suitable for Audio Smart Home?

Audio Smart Home system works with Audio OK4 cable (4×0,5mm)

What brand of sensors are suitable with Audio Smart Home?

Audio Smart Home is compatible with sensor brands that work in 12V and NP.

How to install Audio Smart Home? How long will it take?

Electricians can easily make the installation of Audio Smart Home. Installation can be made within the same day at any stage of the buildings construction.

Can I install Audio Smart Home to my existing home?

Audio Smart Home can easily be installed to existing houses with over the plaster application method.

What brand of sensors are suitable with Audio Smart Home?

Audio Smart Home is compatible with sensor brands that work in 12V and NP.

What is needed for Audio Smart Home to work?

Audio Smart Home system can work in anywhere that has Audio OK4 cable and Wi-Fi.

Internet at my home cut off, can I still use Audio Smart Home?

You can continue to use Audio Smart Home when you are in the house if  internet is cut off. If you are away from your house, you can control your home by your SMS module and recieve alarm notifications via text message.

Internet at my home cut off, will Audio Smart Home go back to its settings?

Your system will continue to work with its previous settings when internet connection comes back.

Will Audio Smart Home protect my privacy?

Dinamic IP system has been used in Audio Smart Home. Due to this reason, Audio protects privacy compared other smart home systems that uses static IP.

In which system of Audio can I use smart home?

Audio Smart Home system can easily be used in BUS Plus or BUS Smart systems.

Is Audio Smart Home secure?

Modules of Audio Smart Home can work up to 16 amper. Due to this reason, it is much more powerful and safer compared to other systems.

Are Video door phones of Audio suitable for new buildings?

Audio’s video door phones are suitable for any kind of buildings.

Are Video door phones of Audio suitable for existing buildings?

Audio video door phones are suitable for any wiring system for audio door phones or door bells.

In how many blocks and units can Audio's video door phones operate?

BUS Plus system can work in 8 blocks that has 99 houses in each block. BUS Smart system can work in any number of houses.

Does Audio's video door phones have doorman and security connections?

Yes. Audio video door phones has doorman and security connections.

Does Audio's video door phones have sound setting?

Yes. Sound setting can easily be made.